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FAQ

Since the crew dispatched to your location will arrive in an unmarked van and wear plain uniforms, your neighbors won’t have any idea why they are at your residence. We are very serious about maintaining our customers’ privacy when they seek our services.

This varies from customer to customer. The final total for our services depends on a number of factors, including the type of cleanup, the cleaners used, the number of crews dispatched, if any furniture or drywall had to be replaced, and more. You will receive an estimate that will give you a ballpark figure for how much our services will cost.

No, because these types of cleaning services typically do not have the industry licenses to properly handle biohazardous substances, like blood and bodily fluids. This means they won’t know how to effectively clean and dispose of these materials. Spaulding Decon’s cleaners follow national and state protocols for biohazard removal, and use OSHA-compliant cleaners and tools.

In many cases, insurance will cover the cost of our services. For example, for a traffic accident cleanup, your auto insurance should cover our cleanup. For a crime scene cleanup at your home, your homeowner’s insurance typically covers it. In certain cases, insurance will cover a drug lab cleanup, too. And, for victims who do not have insurance, the Georgia Crime Victims Compensation Program is a resource that can help with the cost of our services.

One of the support services that Spaulding Decon offers to its customers is helping with the insurance paperwork to get our services covered, and we’ll even help you connect with the Georgia Crime Victims Compensation Program, if needed.

An employee of your company can clean a biohazard scene if:

  • They wear the personal protective equipment required by OSHA guidelines.
  • They understand the federal guidelines for how to remove, store, and dispose of waste.
  • They have undergone training for handling bloodline pathogens.
  • They have the Hepatitis B vaccination, as well as received the proper exposure evaluations and followups.
  • There is a Blood Borne Pathogens (BBP) Exposure Control Plan that they have maintained for your business.

If all of these regulations are in place at your company, the employee can clean the scene. If not, however, you can rely on Spaulding Decon. We can dispatch a team within a few hours to your location to take care of the blood spill safely and efficiently.

You can find out through a test either conducted by Spaulding Decon or by yourself through one of our at-home testing kits. Both tests are legally defensible and the swaps are sent to a federally certified lab with results provided in just a few days.

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(770) 865-0999

(678) 509-6654