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FAQ

No. We go the extra mile to provide discreet services for our clients, so we will arrive in an unmarked vans and our cleaners will wear plain uniforms that doesn’t signify our company and/or why they are at your home or business. Your privacy is our top concern.

While we provide a quote at the beginning of any project that includes a ballpark estimate for the cost of our services, we cannot give you a firm price until the end of the project. This is because the cost of our services differs from project to project based on a few factors, such as how many cleaners we had to dispatch, if any furniture or carpet had to be replaced, etc.

No, because many of these companies do not hold industry licenses for cleaning up biohazardous substances, such as blood. There are specific protocols that must be in place in order to clean up and properly dispose of blood and pathological waste, and a regular cleaning company typically does not hold the certifications necessary for this service. At Spaulding Decon, every cleaner on our staff is certified in biohazard removal and uses OSHA-compliant products.

It depends. In many cases, your homeowner’s insurance will pay for the cost of our services when it comes to crime scene cleanup, water restoration services, and drug lab cleanup. Your auto insurance may pay for the cost of cleaning your vehicle if it was involved in a traffic accident. We are happy to work hand-in-hand with your insurance company to get the cost of our services covered.

Additionally, if you have been the victim of a crime but don’t have insurance, you can speak to a representative at the The Office of Victim Services (OVS) Victim Compensation Program. They provide financial assistance for victims, and our team can help you with this process.

Generally, no. A biohazard scene involves substances that have to be cleaned and disposed of in a particular way, so it is critically important to hire a professional cleanup crew to take care of it. However, if the following specific parameters have already been in place at your company, the trained employee may be able to clean the scene. This employee must:

  • Know how to remove, store, and dispose of biohazard waste according to federal guidelines
  • Have OSHA-compliant personal protective gear to wear when cleaning up the scene
  • Be trained on how to properly handle bloodline pathogens
  • Have the Hepatitis B vaccination, along with all exposure evaluations and followups
  • Have managed and maintained a Blood Borne Pathogens (BBP) Exposure Control Plan at your company

At Spaulding Decon, we offer two options to test for methamphetamine at your home. The first option is to have Spaulding Decon come to your home and conduct the testing ourselves. Our testing will assess the interior of your home, as well as exterior structures like garages and sheds. The samples we collect will be sent to a federally certified lab and you’ll receive the results in a matter of days.

Your other option is to buy one of our at-home testing kits for $49. The samples taken with this kit will also be sent to a federally certified lab for your convenience.

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(860) 451-3636

(860) 650-2030